Careers

• Bachelor’s degree in computer science, IT, or a related field, with 8+ years of relevant experience.
• Experience with Selenium UI test script development, Java, C#, Cucumber reporting, SQL Server Database, and Eclipse IDE.
• Experience with automation frameworks and shift-left testing methodologies; experience leading a small team in test activities, including manual and performance testing.
• Proven ability to create and execute test plans effectively, ensuring product quality.
• Keen attention to detail, skilled at documenting system issues and managing them to resolution with a user-centric approach.
• Strong communication skills, with a willingness to participate in team retrospectives, standups, technical discussions, and other Agile ceremonies.
• Eagerness to continuously learn, expand product knowledge, and embrace new technologies to enhance testing processes.
• Proficient in both written and verbal communication for informal and group settings.
• Familiarity with performance testing methods and results analysis.
• Strong technical proficiency to assist in identifying and troubleshooting complex databases, software, and system issues.
• Ability to manage multiple tasks simultaneously and willingness to adapt to changing team priorities.
• Self-motivated, capable of working in a fast-paced team environment, managing time effectively.
• Experience managing system allocations for test environments, including physical and virtual machines.
• Provides detailed estimates throughout the product lifecycle, from design to testing and release preparation.
• Collaborates with DevOps staff to ensure efficient deployments and maintain configuration management of all test systems.
• Experience working with Agile software development teams; familiarity with Agile ceremonies.
• Commitment to adhering to testing best practices and suggesting improvements.

• Experience in SCADA, liquid management, accounting systems, and/or hardware interfaces.
• Proficiency in testing within Continuous Integration/Continuous Delivery (CI/CD) environments.
• Experience with Jira workflows and task management.
• Exposure to testing diverse system architectures.
• Experience or working knowledge of performance test tools and methodologies.

• Lead and coordinate Test Engineering, DevOps collaboration, and Documentation efforts across release cycles.
• Act as a player–coach, contributing hands-on to test automation and complex quality initiatives when needed.
• Define and drive quality strategy, including automation-first and shift-left testing practices.
• Ensure release readiness through test planning, defect management, regression execution, and performance validation.
• Define, track, and report Quality KPIs and metrics to leadership.
• Collaborate closely with Software Engineering, Product Management, Hardware, Systems Integration, and Helpdesk teams.
• Partner with Documentation to support user-facing materials such as release notes, user guides, online help, templates, and quick reference guides.
• Support and influence CI/CD pipelines, environment readiness, and deployment practices.
• Manage day-to-day staff responsibilities including 1:1s, coaching, performance management, time approvals, and resource allocation.
• Contribute to budget planning and ensure fiscal alignment with departmental goals.
• Provide estimates and input throughout the product lifecycle from design through release preparation.
• Troubleshoot complex issues across software, interfaces, integrations, and test environments.

• Bachelor’s degree in Computer Science, IT, or a related field with 12+ years of relevant experience.
• Proven experience leading software quality and release activities, including manual, automated, and performance testing.
• Hands-on experience designing, building, and maintaining automated test frameworks and scripts, with the ability to contribute directly when needed.
• Experience with automation frameworks and shift-left testing methodologies.
• Experience reporting and using Quality KPIs to drive improvement.
• Experience working within Agile software development teams and ceremonies.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong communication and collaboration skills.
• Experience managing test environments (physical and virtual).
• Proficiency working in CI/CD environments.
• Experience working in a .NET / C#-based enterprise application environment.

• Experience with SCADA systems, liquid management, accounting systems, and/or hardware interfaces.
• Familiarity with Jira workflows and task management.
• Exposure to diverse system architectures, including distributed and on-prem deployments.
• Experience with performance testing tools and methodologies.
• Working knowledge of Selenium/Playwright UI automation, C#, Java, SQL Server, Cucumber reporting and related test frameworks.
• Familiarity with Windows services, WCF, IIS, and Windows-based enterprise systems.
• Experience with AWS infrastructure and test execution in AWS-hosted systems.
• Familiarity with AI-assisted test automation to streamline test creation and execution.

• Design, develop, and maintain high-quality software applications supporting Varec’s fuel management systems.
• Collaborate closely with QA, DevOps, and Product teams throughout all stages of the Agile lifecycle.
• Build and enhance web applications, APIs, and backend services for mission-critical environments.
• Ensure application reliability, maintainability, and security through best-practice coding standards.
• Participate in technical design sessions, sprint planning, and daily stand-ups.
• Support integration and deployment activities in collaboration with DevOps.
• Contribute to continuous improvement of engineering practices, tools, and workflows.
• Investigate and resolve production issues to maintain operational stability.

• Bachelor’s degree in Computer Science, Information Technology, or a related field, with 8+ years of software development experience.
• Strong hands-on development experience with C#, .NET, SQL Server, and JavaScript.
• Proficiency in CSS for UI styling and creating responsive, user-friendly web interfaces.
• Demonstrated expertise in full-stack application development, including front-end, backend, and database design.
• Experience with WCF (Windows Communication Foundation) and Windows Services for backend integration and background processing.
• Skilled in designing and consuming APIs and working with JSON-based data interchange.
• Proficiency with Visual Studio, Atlassian tools (Jira, Bitbucket, Confluence), and source control workflows.
• Ability to write and maintain unit tests to ensure code quality and reliability.
• Demonstrated experience working in an Agile Scrum environment.
• Strong problem-solving and debugging skills with an eye for performance and scalability.
• Excellent written and verbal communication skills, with a collaborative, team-oriented mindset.

• Experience in fuel management, SCADA, industrial automation, or accounting systems.
• Experience with AWS cloud architecture and development.
• Understanding of CI/CD pipelines and deployment automation.
• Exposure to secure coding practices and defensive programming techniques.
• Experience mentoring junior developers and performing code reviews.
• Familiarity with AI-assisted development tools (e.g., GitHub Copilot, ChatGPT, or other AI coding assistants) to enhance productivity and streamline development processes.
• Passion for innovation, continuous learning, and technology modernization.

• Understand product requirements and develop comprehensive test plans and test procedures.
• Execute verification and validation testing for embedded hardware and firmware systems.
• Design, develop, and maintain advanced test environments including temperature cycle and thermal stress testing, EMI/EMC compliance testing, and environmental and reliability testing.
• Validate industrial communication protocols including MODBUS (RTU & TCP/IP), Ethernet-to-MODBUS gateways, and RS485 communication.
• Design and build custom test fixtures and automation setups.
• Perform system-level validation of radar, level measurement, temperature, density, BSW, and detection systems.
• Support hazardous location certifications including FM Approvals, UL, and ATEX requirements.
• Analyze test data, document results, and generate formal validation reports.
• Collaborate cross-functionally with hardware, firmware, mechanical, manufacturing, and regulatory teams.
• Participate in design reviews and contribute to continuous product improvement.

• Bachelor’s degree in Electrical Engineering, Computer Engineering, or related field.
• 3–5+ years of experience testing embedded hardware and firmware.
• Proven ability to write structured test plans, procedures, and reports.
• Hands-on experience with temperature cycling, EMI/EMC testing, and industrial communication protocols.
• Knowledge of hazardous-area standards and industrial instrumentation preferred.
• Strong teamwork, communication, and problem-solving skills.
• Experience in oil & gas or wastewater industries is a plus.

• Review, draft, and negotiate all contract types, including government contracts (federal, state, local), commercial agreements, subcontracts, modifications, amendments, and NDAs.
• Monitor contract performance and ensure adherence to contractual requirements, delivery schedules, compliance obligations, and payment terms across the entire contract portfolio.
• Maintain comprehensive contract files and documentation in accordance with company policies, government regulations, internal controls, and best practices.
• Establish and maintain a centralized contract management repository with tracking of key dates, obligations, renewal triggers, and risk flags.

• Ensure compliance with the Federal Acquisition Regulation (FAR), Defense Federal Acquisition Regulation Supplement (DFARS), Cost Accounting Standards (CAS), and other applicable laws and industry standards.
• Advise leadership on contract risk areas including indemnification, limitation of liability, IP ownership, and confidentiality; recommend mitigation strategies for both government and commercial contracts.
• Support internal audits, DCAA/DCMA reviews, and other government oversight activities by providing complete documentation and compliance certification.
• Conduct regular contract audits and compliance assessments to identify gaps, exposures, or opportunities for improvement.

• Partner with business development and finance teams on RFP/RFQ responses, including contract terms analysis, cost/pricing proposal review, and negotiation strategy.
• Analyze solicitation documents to identify critical requirements, compliance obligations, regulatory constraints, and potential deal-breakers or risks.
• Develop contract-specific terms recommendations aligned with company risk tolerance, margin targets, and regulatory obligations.

• Serve as primary liaison between company and government contracting officers, prime contractors, commercial partners, and key vendors.
• Work with operations, finance, legal, business development, and HR teams to resolve contract issues, interpret obligations, and ensure successful execution.
• Provide training and guidance to internal staff on contract compliance requirements, key obligations, and escalation procedures.

• Recommend process improvements for contract management, compliance tracking, administration efficiency, and risk monitoring across the company.
• Develop and maintain contract management policies, templates, and playbooks that scale across Cognesense portfolio brands.
• Stay current with regulatory changes, industry best practices, government contracting updates, and company policy evolution.
• Partner with CFO on strategic contracting initiatives, vendor relationship optimization, and cost management opportunities.

• Bachelor degree in Business Administration, Contract Management, Legal Studies, Finance, or related field.
• 5+ years of professional experience in government contract administration, commercial contract management, or legal/compliance roles within a commercial setting.
• Demonstrated expertise with FAR, DFARS, CAS, and other government procurement regulations.
• Strong track record of commercial contract negotiation, risk management, and compliance.
• Proven ethical judgment and integrity in handling sensitive company and government information.
• Exceptional attention to detail, analytical rigor, and organizational capabilities.
• Ability to work independently while managing multiple competing priorities and deadlines.
• Collaborative mindset for effective cross-functional and cross-company teamwork.
• Strong written and verbal communication skills, with ability to translate legal/regulatory concepts for internal stakeholders.
• Proficiency in Microsoft Office, contract management systems (CLM), and legal research tools preferred.
• Adaptability to evolving regulations, fast-paced business environments, and integration initiatives.

• Install, calibrate, and commission industrial control systems, tank gauging systems, instrumentation, valves, and mechanical fittings at customer sites worldwide.
• Follow technical specifications, blueprints, and installation procedures to ensure correct placement, alignment, and configuration of electrical and mechanical components.
• Perform system calibration, testing, and validation to confirm proper operation before customer acceptance.
• Document installation procedures, equipment settings, and commissioning results for customer records and compliance.

• Diagnose and resolve complex electrical and mechanical issues involving controls, instrumentation, electronics, valves, fittings, and mechanical systems.
• Perform field testing using electrical test equipment (multimeters, oscilloscopes, diagnostic tools) and mechanical analysis to identify root causes.
• Implement repairs, replacements, or recalibrations to restore systems to full operational capability.
• Provide remote troubleshooting support when on-site presence is not feasible, coordinating with engineering and technical teams as needed.

• Conduct on-site and in-house training sessions on equipment operation, maintenance procedures, troubleshooting techniques, and regulatory compliance.
• Develop training materials, documentation, and technical guides tailored to customer needs and environments.
• Build long-term customer relationships by ensuring they are confident and capable of operating and maintaining systems independently.
• Respond promptly to customer inquiries, provide technical guidance, and escalate complex issues to engineering teams when required.

• Travel to customer sites internationally (up to 70% of the time) to provide installation, commissioning, maintenance, and support services.
• Manage logistics, schedule coordination, and travel planning to ensure efficient field operations and customer satisfaction.
• Adapt to diverse cultural, language, regulatory, and operational environments across wastewater, oil & gas, chemical, food & beverage, and pharmaceutical industries.
• Maintain professional representation of Cognesense and build strong customer relationships across international markets.

• Maintain accurate and detailed service records, work logs, maintenance reports, and field notes for all customer interactions and service activities.
• Document equipment specifications, configuration settings, calibration data, and any modifications made during service visits.
• Use service management software and systems to log work orders, capture field data, and communicate status to internal teams and customers.

• Collaborate with engineering, sales, technical support, and operations teams to resolve complex issues and optimize field service delivery.
• Report installation defects, equipment issues, or design concerns to product engineering teams for resolution.
• Identify opportunities for process improvements, cost optimization, and enhanced service delivery.
• Stay current with product updates, technical developments, regulatory changes, and industry best practices.

• Minimum 5 years of hands-on field service, installation, maintenance, or commissioning experience with both electrical and mechanical systems in industrial environments.
• Strong technical knowledge of instrumentation, industrial controls, tank gauging systems, valves, mechanical fittings, and related equipment.
• Demonstrated expertise in troubleshooting and problem-solving across electrical and mechanical domains.
• Proficiency with electrical test equipment (multimeters, oscilloscopes, diagnostic tools) and mechanical testing methods.
• Proven ability to provide technical training and support to customers with varying technical backgrounds.
• Excellent verbal and written communication skills in English; additional language proficiency is highly valued.
• Ability and willingness to travel internationally up to 70% of the time; valid passport required.
• Proficiency in Microsoft Office and field service management software.
• Associate degree in Electronics, Mechanical Engineering, Instrumentation, or a related technical field; equivalent hands-on experience may substitute.

• Industry certifications in instrumentation, automation, electrical systems, or mechanical engineering.
• Experience in regulated industries such as wastewater treatment, oil & gas, chemical processing, food & beverage, or pharmaceutical manufacturing.
• Familiarity with industry standards and compliance requirements (EPA, OSHA, API, ISO, etc.).
• Prior experience with PLC programming, SCADA systems, or industrial automation platforms.
• Experience with customer relationship management, field service software, or enterprise systems.
• Fluency in Spanish or other languages commonly used in international markets.

• Corporate and product websites
• Unified LinkedIn presence and digital channels
• Modernized presentation and marketing materials
• Refreshed product communications and industry messaging
• A consistent visual identity across the organization

Maintain and enforce Cognesense’s brand identity across all external communications, ensuring consistent execution across websites, digital channels, presentations, trade shows, and technical marketing materials.

Work closely with the Creative Director to ensure all outbound materials adhere to established brand guidelines and reflect the company’s position as an innovation leader in industrial sensing and monitoring.

Cognesense’s brand vision and visual identity are owned by the Creative Director, who defines design standards, aesthetic direction, and brand integrity across the organization. The Director of Growth Marketing operates as a close partner to this role, responsible for executing that vision at scale across all commercial channels.

In practice:

• The Creative Director sets the brand standard; this role ensures every outbound campaign, digital asset, and commercial communication meets it.
• This role leads marketing programs and pipeline initiatives; the Creative Director approves creative output for brand alignment.
• The two roles collaborate closely on major launches, product campaigns, and trade show presence, with distinct mandates and success metrics.

Leverage the latest AI tools and modern marketing technologies to accelerate campaign development, content creation, outreach, and analytics.

Responsibilities include:

• Utilizing AI tools to support campaign creation, messaging development, and market segmentation
• Using AI to improve marketing efficiency, testing, and targeting
• Identifying new AI tools that improve the scale and speed of marketing execution
• Ensuring marketing workflows remain aligned with the company’s digital and commercial platforms

Operate within Cognesense’s commercial technology ecosystem, including:

• Zoho CRM for sales and pipeline management
• Microsoft Dynamics ERP for operational systems
• Octagon, the company’s AI-based quoting and sales analysis platform

Marketing initiatives must integrate closely with these systems to support pipeline visibility and commercial execution.

Develop and execute integrated marketing campaigns designed to generate qualified pipeline opportunities across priority industry sectors.

Work closely with product and brand managers to support product launches, industry campaigns, and customer engagement initiatives.

Campaigns should combine digital outreach, educational content, and industry engagement to strengthen market presence and support the sales organization.

Build and manage marketing programs that directly support the field sales organization, including:

• Product sheets, battle cards, and proposal templates
• Vertical-specific messaging and technical storytelling
• Customer-facing materials that support the full commercial cycle

Develop and execute an ongoing content and SEO strategy to generate organic visibility across Cognesense’s digital properties.

Manage digital channels including LinkedIn and other industry-relevant platforms.

Track campaign performance and marketing effectiveness, ensuring marketing investments produce measurable pipeline and commercial outcomes.

Build and manage a global network of world-class freelance specialists capable of rapidly producing high-quality marketing content and digital assets.

These specialists may include experts in:

• Product animations
• Technical videos and demonstrations
• Marketing graphics and visual assets
• Digital campaign development
• Technical product storytelling

The objective is to create a scalable and cost-effective creative capability, enabling Cognesense to produce best-in-class outbound marketing content while maintaining strict adherence to brand standards.

Manage the company’s participation in key industry events, technical conferences, and trade shows while coordinating supporting digital campaigns and customer education initiatives.

As Cognesense continues to grow through acquisition, assess and integrate legacy marketing capabilities from acquired companies.

Support the integration of the UK acquisition’s marketing function into the broader Cognesense platform as that acquisition is completed.

Track campaign performance and marketing effectiveness, ensuring marketing investments support pipeline development, customer engagement, and measurable commercial outcomes.

• Content development and messaging
• Campaign design and testing
• Market segmentation and targeting
• Digital marketing analytics
• Marketing workflow automation

• Significant experience leading marketing initiatives in industrial, engineering, or technology-driven companies.
• Demonstrated ability to execute campaigns that support commercial growth.
• Experience managing multi-brand or portfolio marketing communications.
• Experience using modern digital marketing platforms and AI-enabled tools.
• Experience working with CRM-driven marketing environments.
• Strong analytical capability with experience measuring marketing performance.
• Experience managing agencies, contractors, and creative specialists.
• Ability to build sales enablement programs and materials that directly support field sales teams.

• Experience marketing technical or engineering-based products.
• Engineering or technical background.
• Experience supporting global commercial organizations.
• Familiarity with US government or defense contracting marketing environments.

This is not a traditional marketing leadership role. It is a high-impact, high-ownership position for a modern marketing operator — fast, AI-enabled, data-informed, and commercially accountable — who can build something while genuinely respecting creative leadership.

As Director, Hazardous Locations, you are the end-to-end business owner across Cognesense. You own:

• Revenue growth and margin performance.
• Product, certification, and market strategy.
• Major strategic deals and program capture.
• Specification leadership and market positioning.
• Long-term portfolio expansion and lifecycle growth.
• Cross-Cognesense hazardous-area enablement.

You operate with full business accountability, supported by corporate functions but not dependent on them for ownership. This role reports to the Chief Commercial Officer and works directly with executive leadership across the platform. You are the internal and external face of the PSG business and the company’s authority on hazardous-location equipment.

The Director owns the hazardous-locations business end-to-end across all industries and geographies, including:

• Revenue and order intake performance.
• Pricing, margin, and product mix.
• Product roadmap and innovation direction across all six PSG brands.
• Certification and approvals strategy (ATEX, UKEX, IECEx, DSEAR, and UL/CSA, NEC 500/505 for the Americas).
• Specification strategy and market leadership.
• Key account and EPC engagement.
• Channel, distributor, and OEM strategy.
• Lifecycle, retrofit, recertification, and installed-base expansion.
• Digital monitoring and connected-safety integration (Ex telemetry / IIoT).

Operate as the business owner for the portfolio.

• Own revenue growth, margin expansion, and order intake.
• Set pricing strategy, discount structure, and commercial guardrails.
• Drive forecast accuracy and pipeline visibility.
• Balance growth, margin, complexity, and capital decisions.
• Lead annual and multi-year segment strategy.

Serve as the primary subject-matter expert and product authority for hazardous-location equipment across the PSG brands.

• Define the product roadmap and new-product priorities across Pyroban, Pyropress, Petrel, Ex-tech Signaling, and Ex-tech Solution.
• Own Pyroban vehicle and plant conversions, ATEX 2G (Zone 1), 3G (Zone 2, active and passive), 2D (Zone 21) and 3D (Zone 22) conversions for lift trucks, cranes, access platforms and other mobile equipment, plus vehicle gas detection.
• Own the Ex components and safety-control range, Ex SCS (2G, SIL 2) and PCS 2 control systems, air-intake shut-off valves, spark and flame arrestors, Ex alternators, batteries, starter motors, and bespoke Ex d enclosures.
• Direct the Pyropress instrumentation line, flameproof (Ex d) and intrinsically safe (Ex ia), SIL-rated pressure, temperature, level and flow switches, transmitters, and explosion relief valves.
• Direct Petrel Ex LED lighting and lighting scheme design, Ex-tech Signaling SIL2 beacons/sounders/call points, and Ex-tech Solution Ex enclosures, control stations, starters and enclosure population.
• Own the certification and approvals roadmap, ATEX, UKEX, IECEx, and DSEAR, extending to UL/CSA and NEC 500/505 for the Americas.
• Ensure reliability, traceability, and performance leadership in Zone 0/1/2, Zone 20/21/22, and Class I/II Division 1/2 environments, including IIC and IIB+H2 (hydrogen) duty.
• Integrate monitoring, sensing, and connected-safety capabilities (Ex telemetry / IIoT).
• Partner with Engineering on design, manufacturability, and cost.

Expectation: products must lead the market. If Cognesense equipment is not specified and certified, competitors win the solution.

Own the “why we win” in hazardous locations.

• Ensure products are specified into projects pre-bid.
• Build relationships with EPCs, engineers, consultants, and Ex notified/certification bodies.
• Lead technical presentations, standards engagement, and white papers.
• Define value propositions and differentiation grounded in certification, SIL performance, and safety.
• Represent Cognesense as the industry authority on explosion protection.

Establish Cognesense as the preferred specification for hazardous-area equipment across key markets and firms.

Personally lead the largest and most strategic hazardous-location opportunities.

• Engage directly with major customers and EPC programs.
• Lead pursuit strategy for complex or high-value projects.
• Support the sales force in program capture and positioning.
• Serve as executive escalation point for major deals.
• Build long-term executive relationships.

Expectation: visible market leadership and direct deal ownership.

Define and execute the growth strategy for the PSG business. Primary markets include:

• Materials handling and mobile equipment (lift trucks, plant, GSE).
• Oil, gas, and refined products (upstream to downstream), including offshore and FPSO.
• Petrochemical, chemical, coatings and inks.
• Terminals, bulk liquid storage, and ports/logistics.
• Cosmetics, pharmaceutical, and food, drink & distilleries.
• Waste and resource management.
• Defense, marine, and military ground support.
• Energy transition, biogas, hydrogen, synthetic/e-fuels, and carbon capture (CCUS).

Drive:

• Industry penetration and adjacency expansion.
• Cross-sell and solution bundling across the six PSG brands.
• Geographic growth and channel/distributor expansion (including the Americas and Middle East).
• Competitive positioning and differentiation.

Own lifecycle value across the installed base.

• Expand service, retrofit, recertification, spares, and upgrade revenue.
• Drive annual safety audits, repairs/refurbishment, and parts supply across the installed fleet.
• Drive monitoring and digital integration opportunities.
• Convert legacy and aging-certification sites into compliance-led recovery and service growth.
• Use lifecycle and compliance support as a specification differentiator.

Goal: maximize lifetime value of every installed system.

Stretch the PSG products, certifications, and explosion-protection mindset across the entire Cognesense platform.

• Embed Ex/ATEX/UKEX/IECEx credibility into Varec, L&J Technologies, Shand & Jurs, Sonitus, and Biogas opportunities where hazardous areas apply.
• Make PSG the platform’s center of excellence for hazardous-area classification and compliance.
• Surface cross-sell where a single regulated customer can engage multiple Cognesense brands.
• Equip other segment owners and the sales force with hazardous-area positioning and proof points.
• Connect PSG equipment into the Clairvoyance data layer for connected-safety monitoring.

Objective: one regulatory relationship, multiple Cognesense revenue streams.

Operate with an AI-enabled model that scales expertise without adding layers. Use AI to:

• Translate RFQs, hazardous-area classifications, and VOC into product requirements.
• Support quoting, configuration, certification selection, and technical guidance.
• Enable sales and channel partners.
• Monitor competitive positioning and win/loss patterns.
• Reduce repetitive pre-sales and compliance-support workload.

Objective: scale revenue and market impact without scaling overhead.

Act as the business leader across Engineering, Sales, Marketing, and Service.

• Align roadmap with market demand.
• Lead new product introduction from the business side.
• Participate in M&A evaluation and integration.
• Mentor internal teams supporting PSG.
• Ensure execution discipline and clarity of ownership.

Operate as an owner-operator, not a coordinator.

• Revenue and margin growth across the PSG portfolio.
• Strong specification pull-through in target markets.
• Increased share in oil & gas, chemical, terminals, and energy-transition applications.
• Successful launch and adoption of new products and certifications.
• Hazardous-area positioning embedded across other Cognesense brands.
• Lifecycle, recertification, and service revenue expansion.
• Reduced sales friction through better tools and positioning.
• Strategic deals won and market leadership established.

This role is ideal for:

• Senior product or business leaders ready to own a segment.
• Technically credible commercial leaders with hazardous-area / Ex expertise.
• Product owners who want full business responsibility.
• Industry experts with an entrepreneurial mindset.

Success in this role leads to:

• Multi-segment ownership.
• Senior Director or GM-level responsibility.
• Expanded leadership across Cognesense.

• Integrate fully assembled Printed Circuit Boards (PCBs) and wiring harnesses into physical enclosures following detailed technical drawings and assembly work instructions.
• Install mechanical hardware, standoffs, fasteners, shielding, and components into enclosures with precision and proper alignment.
• Route cables and wiring harnesses through enclosures, securing them with proper clips, clamps, and strain relief to ensure durability and maintain electromagnetic integrity.
• Connect electrical connectors, perform necessary soldering and crimping operations where specified, and verify proper seating and orientation of all connections.
• Perform final mechanical assembly tasks including sealing, potting, encapsulation, or other finishing operations as required.

• Flash firmware into embedded systems and microcontrollers using established protocols and tools.
• Configure device settings, calibration parameters, and operational modes according to product specifications and customer requirements.
• Verify successful firmware load and perform initial power-on diagnostics to confirm system responsiveness.

• Conduct comprehensive functional testing on completed assemblies using test protocols, equipment, and procedures defined in manufacturing documentation.
• Perform electrical measurements, continuity checks, signal verification, and operational tests to confirm all circuits and components function correctly.
• Identify and troubleshoot assembly defects, component failures, or test anomalies; coordinate with manufacturing engineering or quality teams to resolve issues.
• Document test results, create quality reports, and maintain detailed records of assembly and test activities for traceability and compliance.
• Perform final visual inspection for assembly quality, solder joint integrity, cable routing, cleanliness, and overall workmanship.

• Proficiently use hand tools, soldering equipment, crimpers, testers, and test fixtures to perform assembly and functional testing.
• Maintain proper Electrostatic Discharge (ESD) protocols and awareness throughout all assembly and testing activities.
• Maintain clean, organized workstation and properly store materials, components, and tools.
• Follow all manufacturing safety protocols, handle hazardous materials appropriately, and maintain compliance with workplace safety standards.

• Collaborate with manufacturing engineers, quality assurance, and production teams to resolve assembly and test issues.
• Report assembly or design issues, suggest process improvements, and participate in continuous quality enhancement initiatives.
• Meet production schedules and quality targets while maintaining attention to detail and workmanship standards.
• Participate in training on new products, assembly procedures, testing protocols, and equipment.

• High school diploma or equivalent (GED).
• 2+ years of hands-on experience in electronic box-level assembly and test operations.
• Demonstrated proficiency in PCB integration, cable routing, mechanical hardware installation, and functional testing.
• Ability to read and interpret technical drawings, schematics, assembly work instructions, and test procedures.
• Proficiency with hand tools, soldering equipment, crimpers, multimeters, and other assembly/testing tools.
• Strong attention to detail, precision, and quality craftsmanship.
• Understanding of Electrostatic Discharge (ESD) protocols and awareness of component sensitivity.
• Ability to work independently and meet production schedules and quality targets.
• Clear communication skills and willingness to collaborate with cross-functional teams.

• Experience with firmware flashing, embedded systems, or microcontroller programming.
• Knowledge of electronics principles, circuit operation, and signal integrity.
• Experience with automated test equipment (ATE) or custom test fixtures.
• Familiarity with manufacturing quality standards (IPC, ISO, or similar).
• Experience in ISO 9001, AS9100, or other regulated manufacturing environments.
• Troubleshooting experience and ability to diagnose assembly or test failures independently.

• Own and deliver the annual bookings and revenue targets for the Cognesense UK & Europe territory across all product lines and market segments, carrying a significant share of the number through direct, personal deal ownership.
• Build and execute a regional commercial plan that bridges the gap between current run rate and target, segmented by country/territory, product line, market vertical, and channel.
• Monitor revenue performance at the territory, BDM, and portfolio level on a weekly and monthly basis; identify shortfalls early and deploy corrective action before they compound.
• Maintain full ownership of the quarterly and annual UK & Europe forecast, providing the CCO with a clear, honest, and defensible view of pipeline health, deal timing, and risk-adjusted revenue.
• Drive bookings growth through a combination of new customer acquisition, existing account expansion, full-portfolio penetration, and channel development across the region.

• Directly lead, develop, and hold accountable a small team of Business Development Managers and the distributor/rep network across the UK & Europe.
• Set clear, measurable performance expectations for each BDM and channel partner, including bookings targets, pipeline coverage ratios, activity standards, CRM discipline, and forecast accuracy.
• Conduct structured performance reviews, territory reviews, and pipeline reviews at defined cadences; ensure every BDM and key distributor operates with a current account strategy and territory plan.
• Coach BDMs and channel partners through complex deals, key account strategies, competitive situations, and channel management challenges, elevating commercial capability across the region.
• Build and sustain a zero-C-player regional team: recruit top talent, develop high-potential BDMs, and address chronic underperformance with decisiveness and clarity.
• Create a performance culture across the region that mirrors Cognesense’s organizational standard, data-driven, accountable, and excellence-oriented at every level.
• Identify and develop succession candidates and high-performers for expanded scope as the European commercial organization scales.

• Own pipeline generation as both a personal and a leadership responsibility; generate your own pipeline across the territory while setting coverage targets (volume and quality) and holding the team accountable to them.
• Drive early-stage pipeline development through specification influence, early design-cycle engagement, and proactive account targeting in growth verticals across the UK and Europe.
• Monitor pipeline quality, stage distribution, probability accuracy, deal size trends, conversion rates, and velocity, and use data to coach BDM behavior and prioritize resource allocation.
• Personally own and engage on strategic, large-scope, or multi-product opportunities across the territory where Regional Sales Director–level involvement accelerates the deal.
• Coordinate cross-portfolio pipeline strategy to ensure the full Cognesense solution ecosystem is positioned across the region, not just the most familiar product line.
• Lead deal strategy on major RFQs and tenders, engineered solutions, and competitive displacement opportunities in close partnership with TSEs and Product Line Managers.

• Own and deliver a weekly, monthly, and quarterly UK & Europe forecast to the CCO with accuracy, transparency, and commercial discipline, no sandbagging, no optimism bias, no stale data.
• Establish and enforce a CRM-based forecasting standard across the BDM and channel team, clear stage definitions, probability criteria, revenue timing expectations, and opportunity hygiene requirements.
• Conduct structured pipeline reviews with each BDM and key partner at defined intervals; challenge assumptions, pressure-test probabilities, and ensure every major deal has a documented path to close.
• Use forecast data to proactively identify revenue risk, pipeline gaps, and timing exposure, and bring solutions, not just problems, to the CCO.
• Develop and present regional commercial performance reporting to the CCO, including bookings vs. target, pipeline coverage, win/loss trends, deal velocity, and team performance metrics.

• Lead account strategy, and in many cases personally own the relationship, on Cognesense’s most significant UK & Europe opportunities: large project scopes, strategic EPC relationships, multi-product deployments, and competitive displacement targets.
• Coordinate cross-functional resources, TSEs, Product Line Managers, Operations, Marketing, and the CCO, on major regional deals requiring organizational alignment and executive engagement.
• Develop and maintain account plans for Tier 1 UK & European accounts that document relationship maps, opportunity pipelines, competitive dynamics, and pursuit strategies.
• Coordinate pre-sales and post-award activity to ensure customer commitments are met, orders are executed to standard, and strategic relationships are strengthened through delivery.
• Strategic accounts include major EPC firms, terminal and storage operators, chemical and petrochemical producers, water utilities, and key industrial end users across the UK and Europe.

• Own the commercial relationship with Cognesense’s UK & European distributor and rep network, setting performance expectations, driving engagement, and ensuring channel alignment with commercial strategy.
• Conduct or oversee quarterly distributor business reviews; evaluate distributor performance against bookings targets, pipeline development, and portfolio coverage.
• Identify channel gaps, underperforming territories, and strategic partnership opportunities; develop and execute plans to close them.
• Ensure BDMs are actively developing distributor capability, training, pipeline collaboration, and joint customer engagement, rather than treating distributors as passive order conduits.

• Serve as the CCO’s primary field intelligence source for the UK & Europe, providing a current, accurate, and analytically grounded view of market conditions, competitive dynamics, customer priorities, and pipeline trajectory across the region.
• Contribute to commercial strategy development for the UK/EU business, including territory design, quota setting, compensation structure, product positioning, pricing strategy, and go-to-market planning.
• Lead or support post-acquisition commercial integration efforts, including territory alignment, team integration, customer communication, and pipeline consolidation, as Cognesense continues to expand through M&A.
• Represent the UK & Europe commercial organization in cross-functional planning cycles including product roadmap reviews, pricing committees, and operational alignment sessions.
• Provide structured Voice of Customer (VOC) and competitive intelligence insights to the CCO, Product Line Managers, and Marketing to inform product, pricing, and positioning decisions.

• Set and enforce the CRM standard for the entire UK & Europe team, no exceptions, no workarounds, no data that lives outside the system.
• Use CRM as the primary management tool: pipeline review, forecast generation, BDM coaching, account planning, and commercial reporting all flow through clean, current CRM data.
• Monitor CRM health across the regional team, opportunity completeness, activity logging, stage accuracy, and forecast currency, and hold the team accountable to the standard.
• Partner with the CCO and commercial operations to evolve CRM utilization, reporting infrastructure, and data standards as the organization scales.

• Bookings and revenue target attainment across the UK & Europe territory.
• Forecast accuracy, rolling 90-day variance within acceptable tolerance.
• Win rate on major deals and competitive displacement opportunities.
• Channel partner performance, bookings growth and engagement levels.
• Pipeline coverage ratio maintained at defined threshold (volume + quality).
• BDM team quota attainment distribution and year-over-year improvement.
• Full-portfolio penetration rate across strategic and Tier 1 accounts.
• BDM team retention, development, and performance rating outcomes.

• 10+ years of progressive commercial experience in industrial sales, instrumentation, hazardous-area/Ex equipment, energy/utility data management, or adjacent technical markets, with a strong personal closing track record.
• 5+ years of sales leadership experience managing field sales representatives, business development managers, or a distributor/rep network with full revenue accountability, ideally as a hands-on player-coach.
• Demonstrated track record of achieving or exceeding bookings and revenue targets at a team or organizational level, not just individually.
• Deep experience in pipeline management, forecast accuracy, and CRM-driven sales operations across a distributed field team.
• Proven ability to lead complex, multi-stakeholder deals involving EPC firms, end users, and channel partners across the UK and European markets.
• Experience designing and executing territory plans, account strategies, and sales coverage models.
• Strong financial acumen, comfortable interpreting revenue data, building commercial cases, and presenting performance analytics to executive leadership.
• Executive-level communication and presentation skills, written and verbal.
• Established commercial network across UK and/or European industrial markets (terminals, chemicals, energy, water, or hazardous-area industries).
• Based in, or able to relocate to, Birmingham or Shoreham (preferred), with full right to work in the UK and willingness to travel regularly across the UK and Europe.

• Familiarity with tank gauging, terminal automation, conservation vents and flame arresters, environmental monitoring, hazardous-area/explosion protection, or process instrumentation (L&J Technologies, Shand & Jurs, Varec, Sonitus Systems, Pyroban, Pyropress, Petrel, Ex-tech, ExSolutions or equivalent).
• Experience selling into or through major EPC firms.
• Background managing distributor and manufacturer’s rep networks at a strategic level.
• Experience in a post-acquisition commercial integration environment, territory alignment, team consolidation, customer communication, and pipeline rationalization.
• Exposure to multi-product-line or multi-brand commercial organizations with cross-sell complexity.
• Working knowledge of UK/EU regulatory drivers, ATEX, IECEx, DSEAR, MCERTS, and how they shape buying decisions in regulated industries.
• Bachelor’s degree in Engineering, Business, or a related field; MBA or equivalent commercial leadership experience preferred.

• Provide Tier II application support for FuelsManager® Defense (FMD) and DLA Enterprise Point of Sale (EPoS) systems, addressing customer issues from DLA Energy sites across the Department of Defense.
• Analyze, troubleshoot, and resolve moderately complex and escalated technical issues using sound judgment, internal best practices, technical documentation, and cross-functional collaboration.
• Work independently to diagnose root causes of application failures, system errors, and user workflow issues.
• Coordinate with product development, quality assurance, and system administration teams to resolve complex issues or escalate to appropriate resources.
• Ensure minimal downtime for end users and provide timely, effective technical solutions.

• Develop, document, and maintain technical solutions, workarounds, troubleshooting procedures, and best practices to expedite resolution of support issues.
• Maintain and expand a comprehensive technical documentation library supporting knowledge sharing, issue resolution, and team efficiency.
• Create and update internal knowledge base articles, technical guides, and process documentation.
• Identify recurring issues and develop preventative solutions or process improvements.

• Serve as a subject matter expert (SME) on energy programs, fuel management operations, and associated software systems.
• Develop and maintain deep knowledge of DoD fuel operations, DLA Energy business processes, and FuelsManager® Defense workflows.
• Advise customers and colleagues on best practices for fuel management, inventory reconciliation, and enterprise point-of-sale operations.
• Analyze workflows to identify potential improvements and provide technical and operational recommendations.

• Communicate clearly with colleagues, project managers, DLA service representatives, and end users regarding technical issues, escalations, timelines, and recommended solutions.
• Assist team members through mentoring, guidance, and knowledge-sharing on troubleshooting techniques and application use.
• Participate in team meetings, training sessions, and cross-functional collaboration to support product improvements and customer satisfaction.
• Serve as an escalation point for complex issues and provide customer-facing technical guidance.

• Participate in 24/7/365 shift rotations as required to support mission-critical defense fuel operations.
• Maintain availability and responsiveness during evening, weekend, and holiday shifts.
• Perform other duties as assigned by management.

• U.S. Citizenship and eligibility to obtain and maintain a Government IT Public Trust IT2 security clearance.
• Associate degree with 2+ years of relevant technical support or IT experience; equivalent hands-on experience may substitute for degree.
• DoD 8570-01 IAT Level II Certification (Security+ CE) or equivalent DoD-approved certification.
• Hands-on experience with Microsoft Operating Systems (Windows Server, Windows 10/11) and general IT/networking knowledge.
• Strong analytical and problem-solving skills with the ability to make sound decisions independently.
• Ability to multi-task, prioritize workload, and work effectively in both independent and team environments.
• Excellent written and verbal communication skills.
• Willingness to provide rotational 24/7/365 coverage including weekends and holidays.

• Previous Tier 1 or Tier 2 help desk and desktop support experience.
• Experience with ServiceNow or similar IT Service Management (ITSM) platforms.
• Prior Department of Defense or military experience.
• Hands-on experience with FuelsManager® Defense, DLA business systems, Inventory Management Interface, or energy sector software.
• Knowledge of wholesale/retail fuels operations, fuel accounting, inventory reconciliation, and DLA Energy business processes.
• Experience with problem triaging, ticket management, and customer support in defense or energy environments.
• Prior military or fuel/POL (petroleum, oil, lubricants) operations background.

• Manage EPoS sustainment team tasks, resolution, staffing, and support across all task areas — establishing tasks, supporting the DLA customer, and managing to resolution.
• Oversee and coordinate all software development and release management of security patches and new development with the EPoS development subcontractor, tracking release content and timelines to resolution.
• Track configuration management of all system hardware and software baselines, reporting updates.
• Manage, monitor, and track site support from inception to completion and resolution.
• Own user account management and help desk implementation, operation, staffing, and communications.
• Oversee cybersecurity implementation in the IT environment.
• Develop and collect performance metrics, including KPIs.
• Communicate with end users, customer stakeholders, and program stakeholders.
• Manage staffing activities and personnel; oversee hardware/software troubleshooting and repair and IT systems and subsystems monitoring.
• Assist the DLA customer with all reporting and inquiries.
• Lead, prepare, and deliver all inputs to weekly, monthly, and ad hoc reporting for hardware and software sustainment.
• Manage, monitor, and track all EPoS hardware and software after deployment for corrective and preventative maintenance; monitor system alerts and evaluate Tier 2 ticket content to ensure Tier 3 completion, performing initial triage for hardware resets and site clarifications.
• Coordinate and oversee staffing for corrective and preventive maintenance.

• Monitor system and application performance and availability.
• Respond to incidents, service requests, and support tickets.
• Provide Level 3 technical support (beyond help desk / Manage Gilbarco).

• Investigate, troubleshoot, and resolve issues; conduct root cause analysis for recurring problems and implement permanent fixes.
• Submit Travel Authorization Requests (TA) for government approval; record fixes, workarounds, and lessons learned.
• Shared responsibility for tracking issues across CONUS/OCONUS.

• Develop and implement maintenance plans and coordinate with maintenance teams and vendors for timely repairs.
• Ensure availability of spare parts, tools, and consumables; optimize inventory levels and manage obsolescence.

• Liaise with engineering, production, operations, and vendors; communicate sustainment needs and updates to leadership and clients.
• Maintain up-to-date records including technical manuals, maintenance logs, and compliance reports.
• Ensure adherence to regulatory and safety standards; coordinate monthly with the quality assurance manager on sustainment quality checkpoints.

• BS degree with 8+ years of IT operations experience, or MS degree with 6+ years. Additional years of experience may be considered in lieu of a degree.
• U.S. citizenship required; must be able to obtain and maintain a Public Trust government security clearance.
• Experience working across a matrixed team to facilitate positive outcomes.
• Must have, or be able to obtain within 60 days of hire, Linux Essentials plus one of: Security+, Network+, or A+.
• Travel required: 10%.

• Working knowledge of fuel facilities and on-site operations, with troubleshooting capabilities.
• Working technical knowledge of system components (EPoS pedestal, dispensers, meters, electrical wiring, etc.).
• Working knowledge of legacy and current systems (FMD, Fuelmaster, EPoS, etc.).
• Working knowledge of government systems and interfaces (DISA, ServiceNow, EBS, SAP, EPoS Enterprise).
• Works well with all levels of customer and stakeholders (fuel shop, end users, contracts, program office).
• Strong relationships with vendors and service providers.
• Advanced user of Microsoft products (Word, PowerPoint, Excel) and Adobe.